How to setup Notifications (MSOA)

In this guide, we’ll cover everything that you need to set up the notifications in our MSOA (LD Services) system

Notifications are set up when you need to be alerted about a specific action being performed in the CRM (for example: lead state changes, new conversions, etc.).

Below, we’ll go through all the settings that can be applied in case you need to get notifications

There are two sections on this page:

• Notifications: Settings

• Notifications: Providers

The place where the notification is about a specified action performed in the CRM will be sent

It can be:

• IREV Telegram bot (@irev_com_bot)

• A website (works as a postback)

• The LD CRM

When setting up the provider, we need to specify:

1. The name of the provider

2. Provider - what kind of provider is used (as mentioned above)

3. Recipients - who will receive the notification

Here’s how it looks for the:

1) Telegram Bot

• Name - the name of the provider

• Provider - set the provider type which will determine the destination of the notification (Telegram Bot in this case)

• Recipients - the users who will receive the notification

2) HTTP (Website)

Acts as Postback request

• Name - the name of the provider

• Provider - set the provider type which will determine the destination of the notification (HTTP in this case)

• URL - the destination URL where the notification will go to

• Method - the request type to the website based on the documentation (GET or POST)

• Parameters - enter the body of the request

• Add headers - add key parameters in the postback depending on your requirements

3) LD CRM

• Name - name of the provider

• Provider - set the provider type which will determine the destination of the notification (LD CRM in this case)

• Recipients - the users who will receive the notification

Once the provider is created, we can move on to the Settings section

Here we specify for which event we would like to receive the notification

To add a new setting, press on the “+” sign as shown in the screenshot below

Set up the new setting by specifying the following:

• Name

• Provider - the Notification Provider created previously

• Notification Type - the event for which the notification will be sent (New Conversion, Full Rotation Cap, Lead State Change)

• Template - the message that will be sent in case the specified event triggers

Here are 2 examples of the most popular notifications with the information that should be inserted in the relevant fields for the notification to work.

If you require assistance with setting up additional notifications, please contact our support team.

This notification setup is for cases when the leads get rejected

The following information should be inserted in the “Template” field: <a href="{application.domain}/app/new-traffic-data/leads/{lead.uuid}" target="_blank">Lead</a> state changed to ({lead.fsmState}). Country: {lead.country}. Brand: {lead.advertiserName}. Rejection Reason: {lead.rejectionReason}. Affiliate : {lead.affiliate_id}

This setup is intended for cases when the “Lead State” changes to “FTD”

The following information should be inserted in the “Template” field: <a href="{application.domain}/app/new-traffic-data/leads/{lead.uuid}" target="_blank">Lead</a> state changed to ({lead.fsmState}). Country: {lead.country}. Advertiser: {lead.advertiserName}.

If you require further assistance, please contact support