(MSOA) Leads Deduplication Guide
Leads deduplication is a feature that allows you to decline leads that already exist in the system for a certain period of time. You can set it up based on Leads Profile fields to compare (such as Email, Phone etc) as a Global rule or for specific Affiliates/Advertisers.
How to use this feature
1. Go to Gear Button -> CRM Settings
2. Press on Leads Deduplication
Select Unique Field
Email or Phone are most common, but you can use any other field based on your needs
Select to whom apply - Affiliates, Advertisers or both
Select Affiliates or Advertisers
Or check Global box so the rule will be applied to all Affiliates (note that it only works for affiliates, advertisers still should be selected)
Set the Interval for each of them (Affiliates and Advertisers)
Interval of 3 hours means that lead will not be able to register again in next 3 hours after initial registration.
Set the rule as active on the bottom left corner of modal window
Press Submit